JPMorgan Chase's new banking apps lead to positive response - but for how long? Apps are often the main touchpoint for retail banks. In the case of JPMorgan Chase, a spike in ratings shows that consumers are responding to smaller, focused banking apps. Brad Bergan 6.14.18 1:38 PM Tech
Is Tidal faking app reviews, too? Under fire for allegedly faking stream numbers, app-review data suggests the company could be gaming iOS and Google play numbers, too. Joshua Fruhlinger 5.15.18 2:52 PM Innovation
Uber Eats is now America's most-popular food-delivery app The Uber-owned food-delivery service has a near-perfect app rating from millions of users. Amy Lamare 4.30.18 1:42 PM Innovation
Toyota's Entune App Suite is breaking Camrys Toyota's stalwart Camry is hurting - but this time it's the software that's making buyers return what was once America's best-selling car Joshua Fruhlinger 4.17.18 4:04 PM Tech
Users really don't like Harmony's Control apps Logitech dominates in the home control space, but for how long? We look at the company's history of poor reviews for its flagship products. Joshua Fruhlinger 3.15.18 3:57 PM People
Here's how Southwest Airlines improved customer feedback 1000% in a month What's your benchmark for a successful social media campaign? 1000 percent sounds pretty darn good. Jeremy Bloom 2.20.18 2:56 PM People