Here's how Southwest Airlines improved customer feedback 1000% in a month What's your benchmark for a successful social media campaign? 1000 percent sounds pretty darn good. Jeremy Bloom 2.20.18 2:56 PM People
Why did Southwest Airlines' app store ratings suddenly skyrocket 1000 percent? Over the past month, they jumped from 30k to 300k reviews - most of them 5-star. What's going on? Jeremy Bloom 2.16.18 10:38 PM Tech