Airlines are dodging social media backlash from coronavirus (so far). Here's the proof. Airlines often suffer the brunt of travelers' frustrations on social media, but so far, the major carriers are successfully navigating coronavirus effects. Joshua Fruhlinger 3.4.20 6:34 PM Innovation
Southwest Airlines' strong social following shows downturn after safety incidents After years of consistent growth on Facebook, Southwest is seeing its first decline in popularity after two safety incidents. Joshua Fruhlinger 5.2.18 5:15 PM People